Sickness & absence

Record sickness clearly. Keep it separate from holiday.

Use the familiar Time Off form for whole or half days, route a decision to the current manager when one is assigned, and show neutral Away presence in shared availability views. Built-in absence-rate and Bradford views help HR see patterns without turning a score into a verdict.

Default Sick Leave stays outside holiday balanceShared availability views show AwayWorking-pattern-aware absence rateRaw Bradford view for HR & System Admin

What is sickness absence tracking software?

Sickness absence tracking software records when somebody cannot work because they are unwell, keeps those dates separate from holiday allowance and helps authorised people understand absence over time. In HollyHR, the default Sick Leave category uses the shared Time Off form, follows the person's applicable working pattern, routes to their current manager where one is assigned and contributes to aggregate absence-rate and admin-only Bradford reporting.

HollyHR records absence; it is not a medical or payroll system. Who's Away and calendar feeds use approved neutral Away presence, scoped API responses omit free-text notes and routine HollyHR support snapshots exclude sickness and health context. Aggregate and named absence reports are restricted to HR Admins and System Admins. Structured self-certification, fit notes, return-to-work casework, absence triggers and SSP calculation are not shipped today.

The absence fact, with deliberate boundaries

Give each audience the part it needs—and no invented promise.

The record supports a manager decision, team availability and HR reporting without pretending those jobs need the same detail. Category rules and working patterns keep the calculation explainable.

Record the dated absence once

Choose the configured Sick Leave category, select whole or half days and add an optional note only when it is genuinely needed. The saved duration follows the applicable working pattern and public-holiday rule. The current UI accepts today and future dates; it does not yet support retrospective sickness entry.

Keep sickness separate from holiday

HollyHR's default Sick Leave category does not consume holiday balance and is flagged as unplanned absence. That makes it available to the right reports without reducing the annual-leave figure. Categories remain configurable, so the setting—not a category name alone—decides whether a balance is consumed.

Make each surface's boundary visible

A current manager can decide the specific pending request routed to them; HR and System Admins can manage organisation records and open absence reports. Who's Away and standard calendar feeds show approved neutral Away presence rather than the category or note. Report totals can still enable inference in a small team, so access is restricted rather than treated as harmless.

See patterns without automating judgement

Aggregate Time Off reporting shows days lost, trends, department totals and a working-pattern-aware absence rate. HR and System Admins can also review named top-absence and raw Bradford views over three, six or twelve months. HollyHR supplies evidence; it does not apply traffic-light thresholds or disciplinary decisions.

The setting behind the answer

Separate from holiday by design.

The default Sick Leave category does not consume holiday balance and is marked as unplanned absence. Those explicit settings connect the dated record to the right counter and reports.

One absence, deliberately different views

Make every access boundary visible.

A manager decision, colleague availability, an API projection and a data export do not expose identical fields. Aggregate and named absence reports require HR or System Admin access because even small-team totals may enable inference.

Evidence for a conversation

See the pattern without turning a score into a verdict.

Aggregate trends and working-pattern-aware absence rates show what happened. Named Bradford evidence is restricted to HR and System Admins, uses configured unplanned categories and stays raw—without judgement bands.

What you get today

  • Default Sick Leave category that does not consume holiday balance and counts as unplanned absence
  • Configurable time-off categories with separate balance and unplanned-absence settings
  • Whole-day and half-day date ranges with an optional note
  • Date-specific duration using the applicable working pattern and configured public-holiday treatment
  • Current direct-manager decision routing, or automatic approval when no current manager is assigned
  • HR and System Admin organisation-wide recording and management
  • Current-leave-year Sick Leave taken and pending totals on the authorised person view
  • Approved neutral Away presence in Who's Away and calendar feeds
  • Aggregate trends by type, month and department plus working-pattern-aware absence rate
  • HR and System Admin named top-absence and raw Bradford views for configured unplanned categories
  • System Admin organisation export with time-off dates, status and stored notes; subject rows in DSAR output
  • Scoped REST time-off reads and writes with category, dates and status but no free-text notes
  • Routine support snapshots and read-only View As exclude sickness, health context and time-off notes
  • Payroll-readiness presence and count signals only; absence detail stays out of the payroll-changes package

On the roadmap coming soon

  • Dedicated sickness recordingA purpose-built flow for retrospective entry, extending an absence and recording illness without treating it like holiday waiting to be approved.
  • Self-certification, fit notes and return to workStructured evidence, expiry and reminder handling, return-to-work conversations and agreed adjustments linked to the absence record.
  • Fair review triggers and caseworkConfigurable review points with exclusions, long-term absence context and an explicit prompt for a fair conversation—not an automatic sanction.
  • Sick-pay handoffA reviewed absence-to-payroll or bureau workflow for SSP and company sick pay. Today's payroll exports deliberately exclude sickness detail and statutory-pay calculation.
A clear product boundary

Absence records, not sick-pay or occupational-health software

HollyHR can record dated sickness, calculate its working-pattern-aware duration and show reporting evidence. Your HR and payroll process still owns medical evidence, legal judgement, pay and the human conversation around a return to work.

  • No structured self-certification, fit-note or expiry workflow
  • No return-to-work, phased-return or occupational-health case plan
  • No SSP, company sick-pay or payroll calculation
  • No configurable trigger alerts or automatic disciplinary thresholds
  • No retrospective sickness entry in the current tenant form

Questions people ask

How do you record staff sickness in HollyHR?

Choose the configured Sick Leave category in the shared Time Off form, select today or future whole or half days and add an optional note if one is genuinely needed. HollyHR uses the applicable working pattern for duration, then routes the record to the person's current manager or approves it automatically when no manager is assigned.

Does sick leave reduce somebody's holiday allowance?

Not with HollyHR's default Sick Leave category. It is configured not to consume holiday balance, so its days remain separate from annual leave. Administrators can change category settings or add other absence types, which is why the precise promise is about the default configuration rather than every category an organisation may create.

Who can see an employee's sickness record?

The employee can see their own record. A current manager can see the specific pending request routed to them, including its note, while HR and System Admins can manage organisation records and open aggregate and named reports. Who's Away and standard calendar feeds expose approved neutral Away presence rather than the reason. Report totals may still permit inference in a small team, which is why report access is restricted. Routine HollyHR support snapshots and View As exclude sickness and health context.

Can a manager approve or record sickness for their team?

A current manager can approve or decline the specific pending request created for their direct report. Managers do not get a browsable sickness history and cannot create organisation records on somebody else's behalf. HR and System Admins hold that organisation-wide management permission; a request is approved automatically when no current manager is assigned.

Does HollyHR calculate the Bradford Factor?

Yes. HR and System Admins can see raw Bradford scores over the last quarter, six months or twelve months. HollyHR calculates spells squared multiplied by approved days lost for categories configured as unplanned absence. It deliberately does not add red, amber or green judgement bands or turn a score into an automatic employment decision.

What sickness and absence reports are included?

HollyHR includes aggregate Time Off totals, approval rate, days by type, month and department, average duration and a working-pattern-aware absence rate. Aggregate charts plus named top-absence and Bradford panels require HR or System Admin access because even totals can identify sickness in a small team.

What do colleagues see in Who's Away and calendar feeds?

Colleagues see approved neutral Away or Away (part day) presence, not the Sick Leave category, request note or medical context. Personal calendar feeds show the viewer's own neutral absence. Organisation-wide feeds require HR or System Admin access and still keep the event summary neutral.

Can sickness records be exported or accessed through the API?

A System Admin's organisation export includes time-off dates, status and stored notes, and a subject's rows are included in DSAR output. Scoped REST time-off endpoints expose category, dates, duration and status but omit free-text notes. Payroll-readiness exports contain presence and count signals only; payroll-changes exports exclude sickness detail and statutory-pay handling.

Does HollyHR manage fit notes, return-to-work meetings or SSP?

Not today. HollyHR does not yet provide structured self-certification, fit-note tracking, return-to-work casework, absence-trigger alerts, SSP calculation or company sick-pay rules. Keep those steps in a reviewed HR and payroll process until dedicated workflows ship; the page does not present a free-text note as a substitute.

Free for your first 10 people

The whole core product, no card, no trial clock — with a broad self-service organisation export if you ever want to leave.

Related: Time off & leave · Who's away · Working patterns